Contact Foundations
You Do Not Have to Work It All Out Before You Reach Out.
Whether you are looking for help for yourself or someone you care about, the first step can be a simple conversation. Tell us what is happening, ask what you need to ask and take it from there.
Private and confidential
No pressure to commit
A real person will respond
Choose what feels easiest
Reach Us in the Way That Works for You
You do not need to prepare anything or know which programme you need. A few words are enough to begin.
01
Often the easiest place to start
Send a WhatsApp Message
Write when you are ready. You can explain what is happening or simply say, “I need help.”
+62 813 384 0194
02
Speak directly
Talk to Someone
If you would rather speak, call our Australian number and talk through your situation in confidence.
03
Write in your own time
Send an Email
Email your questions or circumstances and a member of the Foundations team will reply personally.
Calling from overseas? View international phone numbers
What happens next
A Conversation, Not a Commitment
Reaching out does not lock you into anything. It gives you a clearer understanding of what support is available and what the next step could look like.
01
We listen
Share what has been happening, at your own pace and in your own words.
02
We understand what you need
We ask a few straightforward questions about your situation, safety and goals.
03
We explain your options
Talk through treatment, detox, timing, costs, travel to Bali or using superannuation.
04
We help with the next step
If Foundations feels right, we make the admissions process clear and manageable.
A private first step
Tell Us How We Can Help
Complete as much or as little as you feel comfortable sharing. The information simply helps us understand who you are contacting us for and how you would prefer us to respond.
Your privacy matters
Your enquiry is handled discreetly by the Foundations team. We will not share your information or contact anyone else without your permission.
Submitting this form does not commit you to treatment.
You can ask us anything
Common First Questions
Do I need to be ready to book?
No. You can contact us simply to understand your options and decide whether Foundations feels right.
Can I call for someone else?
Yes. We regularly speak with partners, family members, friends and professionals supporting someone who is struggling.
Can I ask about costs or using super?
Of course. We can explain programme investment, what is included and the early-release process available to eligible Australians.
What if I am outside Australia?
You can contact us from anywhere. WhatsApp and email are often easiest, and we can arrange a suitable time to speak.
Need urgent help?
Foundations is not an emergency service. If someone is in immediate danger or experiencing severe withdrawal symptoms, contact local emergency services or go to the nearest hospital now.
